XACT Professional Engineering Services (XES)
XACT Professional Services are optional services that are available at a discount to "XSS" holders. They can be customized to fit your individual requirement. XACT Professional Services give you direct access to specialists who are able to handle all types of support issues you may encounter.
XACT Professional Services provides the ability to schedule telephone and on-site face-to-face consultancy with XACT specialists on the topic of your choice. Such topics include
- site-wide application support,
- software configuration with external systems,
- Performing large scale installations
- Custom Machine/System interfaces
- Software customisation
- Product compatibility / interoperability
- PCB manufacturing / engineering services
- Registration best practice
Examples of XACT Professional Services include:
Application consulting
XACT application and consulting services provide project management and application engineering development assistance. This service is particularly useful if the customer has limited resources or has a time constraint
Application Support
Typical XACT solutions combine site specific configuration with custom applications and standard XACT software products to meet specific and unique customer needs.
Application support enhances the operational benefits of having XACT products at the heart of your registration system
Application support embraces troubleshooting, process improvements and definition of best practice and procedures together with technology recommendations.
Software customisation
Specialised needs or simply wanting to add additional features.
Our programming specialists can customise the application on request
Additional Services
If you require additional assistance over and above the standard services provided when purchasing your XACT product then please contact our support personnel